26 May, 2025
Frezone Projects (Pty) Ltd is committed to protecting your privacy in compliance with South Africa’s Protection of Personal Information Act (POPIA)
This policy explains how we collect, use, and safeguard your information when you engage with our built environment services, website, or communications.
Information We Collect
To deliver our end-to-end services (town planning, architecture, engineering, and construction), we may collect:
Personal Information:
Contact details (name, email, phone, address).
Business/organization details (for corporate clients).
Billing/payment information (for project contracts).
Project-Specific Data:
Site plans, zoning requirements, and technical specifications.
Municipal compliance documents (SACPLAN/SACAP submissions).
Digital Data:
IP addresses, browser type, and website analytics (via cookies).
How We Use Your Information
Your data is used solely to:
Provide council-approved designs and project execution.
Communicate with you about your freezone or development project.
Comply with SA building regulations and legal requirements.
Improve our services (e.g., anonymized analytics).
We do not sell your data. Limited sharing may occur with:
Trusted partners (e.g., SACAP-registered architects, ECSA engineers).
Legal authorities if required by POPIA or other SA laws.
Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
Trusted partners (e.g., contractors, suppliers) when necessary for your project.
Service providers (e.g., website hosting, analytics) who help us operate efficiently.
Legal authorities if required by law.
Data Security
We implement POPIA-compliant measures (encryption, access controls) to protect your data. However, no system is 100% secure always safeguard your own information.
Cookies & Tracking Technologies
Our website uses cookies to enhance functionality. You can disable these in your browser, but some features (e.g., forms) may not work optimally.
Your Rights Under POPIA
As an SA resident, you may:
Access, correct, or request deletion of your personal data.
Object to processing (e.g., opt out of marketing emails).
File a complaint with the Information Regulator of South Africa.
Third-Party Links
Our site may link to municipal portals, material suppliers, or industry bodies. We are not responsible for their privacy practices review their policies separately.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the latest revision date.
Contact Us
If you have any questions about this policy or how we handle your data, please contact us: